The Best Practice Guide is operational guidance on how to set up and run an inter-agency community-based complaint mechanism to handle reports of sexual abuse and exploitation by aid workers. It compiles lessons learned, examples, and case studies gathered throughout the course of the 2013-2015 IASC pilot project on inter-agency CBCMs.

2022年3月22日 · it is important to give volunteers and staff training and access to a safe reporting mechanism. This will help provide the confidence needed to ensure that if they see, hear or feel a concern about sexual exploitation or abuse, they can report it on behalf of community members or colleagues who may feel unable to do so.

2025年1月15日 · Reporting mechanisms: Work with AAP colleagues to ensure that safe, accessible and contextually appropriate feedback and response mechanisms are in place for community members to report SEA. Personnel who become aware of any suspicions or concerns related to SEA must report them without delay through established reporting mechanisms of their ...

Community-based complaints mechanism (CBCM) refers to trusted channels through which members of an affected community can safely report complaints and seek help. It builds on engagement with the community where individuals are able and encouraged to safely report grievances in a confidential way if needed –

Community-Based Complaints Mechanism (CBCM): A CBCM is a system blending both formal and informal community structures, where individuals are able and encouraged to safely report incidents of SEA. Local communities are involved in developing and …

Inter-agency reporting and referral procedures that clearly identify roles and responsibilities of individuals within the system must be agreed upon, and a simplified version translated into the appropriate local languages, and well publicised.

A community based approach adds efficiency to the reporting mechanism by incorporating local solutions into the overall system. A successful complaints mechanism will ensure the full participation of the community, through integrating formal and/or informal community structures.

2022年3月22日 · It is crucial that the process for reporting and responding to SEA concerns is community-based. Such an approach should comprise trusted channels through which members of an affected community may safely report complaints and seek help. Doing so will help the community identify, define and take action to protect those who are vulnerable.

HCs and HCTs must ensure AAP and PSEA strategies, networks and reporting mechanisms are strongly linked and build upon their respective added value. The IASC AAP/PSEA Task Team has developed a visual highlighting results of collaborative actions / linkages between AAP and PSEA, which is available here.

The Best Practice Guide provides operational guidance on how to set up and run an inter-agency community- based complaint mechanism to handle reports of sexual abuse and exploitation by aid workers.