2021年12月6日 · Bought a roku stick but needs a extender. Can someone help with this problem. ID#25507H296126

2021年5月26日 · I have filled out the form in order to receive the free extender for the roku streaming plus many times, only to have the site unresponsive when I clicked submit.

2024年12月1日 · I have pretty much the same issue. Just purchased the Steaming Stick 4K and trying to order my (free) HDMI extender cable _but_ website will not accept entering my Canadian address Postal Code (not accepted). I've chosen my country of Canada, my Province and my City but website will _not_ accept my ...

2022年8月18日 · You have all the information on my Roku sticks but when I go to ask for the free adapter for all three of my units you tell me my serial number is wrong or I have already ordered them well I need to know why I am not able to get theses adapters.

2024年12月23日 · Is the included HDMI cord on the newer 2024 Roku Ultra 2.1 compatible? I just see that it is a premium high speed cable. I know the newer Ultra is 2.1 I was just curious if the included cable was too?

2021年9月28日 · I would first make sure you really have a stick (no HDMI cable necessary) and you're using the serial number that shows under Settings->System->About or shows at https://my.roku.com under "Linked devices" (which may not match what's on the stick). If it still doesn't work, @RokuKariza-D or @RokuDanny-R can probably help.

2021年8月1日 · Please be advised that the free HDMI extender is only for Roku Streaming Sticks. As per @RokuDanny-R 's reply, double-check the serial number making sure to put zeros instead of the letter O.

2021年3月4日 · How can I get a hdmi extender for my roku streaming stick? It is always overheating.

2021年7月4日 · Re: Unable to request free HDMI extender for Streaming Stick+ i am unable to plug in the Roku stick, and go to setup to setting/system/about without the hdmi extender cable. please help!

2023年11月28日 · The extender cable is only for sticks and would do absolutely nothing for an Ultra. For the record, the "serial number" written on a Roku device may or may not be a real serial number in spite of what any Roku documentation says. It may be a "Device ID" which is not the same thing. For your remote problem that appears to be affecting a device that isn't a stick, you might want to try using a ...