Airlines offer shortcuts to elite status. Does this affect their connection with their customers? What can other brands learn from airline and cruise loyalty programs?

United Airlines’ status match program for 2025 just debuted, giving loyalty members from competitors a chance to earn equal ...

If you miss your flight, or even if the flight is canceled, then you won’t receive any frequent flyer miles. And if for some ...

From an Oklahoma police officer making a few kids' day with a snowball fight to a cat left on a plane becoming a frequent flyer, here are some of the videos you may have missed this week.

Shares of Qantas rose to a record high on Thursday, a day after the Australian carrier unveiled changes to its frequent ...

A Maine coon cat named Mittens accidentally flew three times between New Zealand and Australia this month after her cage was ...

Six of the 10 richest people on the planet had a common destination in recent months: Palm Beach International Airport. Private jet records, compiled by Bloomberg News using aviation data platform ...

Websites that host pornographic or other harmful content must have "robust" age verification in place for UK users by July at the latest, Ofcom has said. In a new round of guidance ahead of the ...

Emirates is boosting the Melbourne–Dubai route with the addition of not only a third daily flight but the Australian debut of its latest 777 business class. This is of course tied to the end of the ...

As carriers move to win over regular customers with elite status, which airlines provide frequent flyers with the best perks, and how do their loyalty schemes work? Frequent flyer programmes allow ...