These skies were too friendly. A passenger purposefully sat in the wrong air chair, setting off a chain reaction of seat switching that threw the cabin’s composition off-kilter.
Frequent fliers are outraged after a passenger described an experience with an 'entitled' traveler using a seat's entertainment features and storage on a recent trip. A Delta Airlines passenger ...
Delta, United, American and Southwest generated about $8 billion in profit on $200 billion in revenue last year, but the airlines all lost money flying passengers.
Company leaders hope the planes retain their recognizability as quintessentially “Delta” while the dozens of tiny tweaks and refreshes create an impression of something new.