Wegofin takes the spotlight at IBA 2025, showcasing fintech and banking solutions that shape the future of AI banking. Join ...

Different types of answering machine detection technologies include rule-based systems, machine learning algorithms, and hybrid approaches combining both methods. In the past 18 months artificial ...

If you are confused by Governor Dan McKee’s announcement on Thursday about the latest state workaround for the hacked Rhode Island database, join the club.

Just days after announcing the closure of its location on the Little Miami River, Morgan's Canoe Center says it will be putting its hub in southeast Indiana up for sale.

The U.S. health agency, the Centers for Medicare & Medicaid Services (CMS), announced Tuesday that it will appeal a November 2024 ruling to the Fifth Circuit Court of Appeals. What Happened: In ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

Alvaria, a leading provider of compliance-first contact center software, announces that it has teamed up with Zoom, a global leader in communication technology, to empower contact centers with ...

CLogic's AI-powered contact center solution integrated with ServiceNow HRSD to streamline global HR operations and enhance employee engagement for leading beverage company. ROCKVILLE, ...

METRO will resume normal operations on Thursday, Jan. 23, 2025. 🚌🚈Click here to learn more: https://t.co/JEAMmwws9E .Please allow for extra time during travel as some roads may still be icy.

TransPerfect, the world's largest provider of language and AI solutions for global business, today announced the acquisition of H2A, a French leader in contact center customer experience and business ...

LAS VEGAS, Nev. (FOX5) - A Japan-based call center is open in Las Vegas. tele-net Group, headquartered in Japan, and tele-net ...

KT announced on the 23rd that it has been named a top corporation for 10 consecutive years in the mobile telecommunications ...