A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

"The product or service must offer a distinct advantage over existing alternatives. It is insufficient to be merely 2-3 times ...

B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...

The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

Expedia is one of the leading online travel agencies that help millions of travelers book flights, hotels, car rentals, and ...

Always start with a discussion before you install smart home tech, as both sides need to be comfortable with the setup. Smart locks and doorbells can provide a great deal of peace of mind. Other smart ...

Spirit Airlines is known for its affordable fares and no-frills flying experience. However, like any airline, you may find ...

ChatGPT listens to what I am requesting, answers the questions, and even remembers the context within which I am asking them.

WSJ’s ranking is also in line with the most recent North America Airline Passenger Satisfaction Study that J.D. Power ...

Also in this week's blotter, University Heights police are investigating a man's claim that another motorist pointed a gun at ...

Last week, Santa Barbara’s Doctors Without Walls partnered with the HomeMore project to distribute backpacks to homeless people throughout the city.