"The product or service must offer a distinct advantage over existing alternatives. It is insufficient to be merely 2-3 times ...

The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

Always start with a discussion before you install smart home tech, as both sides need to be comfortable with the setup. Smart locks and doorbells can provide a great deal of peace of mind. Other smart ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

ChatGPT listens to what I am requesting, answers the questions, and even remembers the context within which I am asking them.

Also in this week's blotter, University Heights police are investigating a man's claim that another motorist pointed a gun at ...

Last week, Santa Barbara’s Doctors Without Walls partnered with the HomeMore project to distribute backpacks to homeless people throughout the city.

Utilize sonar of all stripes to gauge the mood of fish at midwinter and adjust presentations accordingly. Simonson Photo. By Nick Simonson The rush of first ice is in the rearview mirror, and that str ...

A trio of artificial intelligence engineers who previously led projects at Google LLC, Meta Platforms Inc. and Samsung Electronics Co. Ltd. say they have raised $10 million for a new startup that aims ...

Researchers and startup founders are rushing to develop and deploy drones, sensors and satellite imagery analysis that they ...

The Postal Service is upgrading mailboxes with new technology to combat theft amid a surge in mail carrier robberies, sparking debate over police use.

Two of America’s Big Tech companies are opening the door to more “free expression,” even if it means more hateful content. But in Europe, Big Tech companies are voluntarily cracking down.