To help organizations manage quality effectively, the International Organization for Standardization (ISO) outlines seven key principles of quality management. Lean Six Sigma, a methodology ...

This course is an introduction to risk management. It looks at broad enterprise-wide risk management, encompassing four major categories of risk: hazard (insurable), operational, financial and ...

As op risks continue to evolve, building an understanding of effective risk management is critical for financial institutions. This course covers the essential principles of op risk, from conducting ...

The Group Chief Risk Officer (the Group CRO) is responsible for developing the Group’s risk management and control framework (including risk principles and risk appetite) for credit, market, country, ...