New FUSE Insights Puts Control Back in The Hands Of Influencers & Brand Marketers, Leading to 30% Agency Growth YoY NEW YORK--(BUSINESS WIRE)--New data from PartnerCentric, the largest independent ...

Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare organization for overall Customer Service Quality at the ...

CallTower and Five9 to deliver seamless collaboration and customer experiences with Operator Connect for Microsoft Teams and leading contact center software. SALT LAKE CITY, UT, R ...

The Department of Tourism (DOT) is expanding its Tourist Assistance Call Center (TACC) by adding Korean-speaking agents to ...

A Ukrainian drone attack sparked fires at an oil refinery in Russia's Volgograd region that have since been co ...

Officials have positively identified 55 of the 67 people killed in Wednesday's midair collision between an Ame ...

The City’s Parks and Recreation Department is putting out the early call seeking applicants for dozens of seasonal positions at the City’s pools, golf courses, parks and cemetery.

In business news, Springfield-Branson airport sets a record and AT&T is looking to fill over 100 positions reporting to its Springfield call center.

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Microsoft announces Small, Medium Enterprises and Channel, SME&C, headed by President Ralph Haupter, replaced as EMEA leader ...