Welcome to No Jitter’s Conversations in Collaboration, in which we speak with executives and thought leaders about the key trends across the full stack of enterprise communications technologies. In ...

Companies are beginning to recognize the direct correlation between empowered employees equipped with real-time data and satisfied customers. This partnership dispels the myth that the only companies ...

The modern digital workplace is transforming how organizations operate, communicate, and collaborate. This new reality means everyone is connected, no matter where they are in the world. The ...

Enterprises need to understand how they’re being charged for use of gen AI, and understand the technology well enough to ascertain if it justifies the expense. CallRail can now track leads from ...

Coming up with usable AI-powered tools isn’t the hard part – making the business case for spending on AI within the enterprise is. CallRail can now track leads from AI-powered search engines, ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight CallRail’s new capability that allows ...

It is important for the contract to be looked at by someone who understands the technology, the services being purchased and what may be negotiated ...

Enterprise IT/communications/CX now consider business alignment to be the most important skill, and when it comes to their own view of the job, work-life balance is what takes priority. When ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: some of the news out of AWS re:Invent ...

In most cases, generative AI solutions to won’t raise the bar of CSAT. Instead, it will be justified to reduce expenses. This partnership dispels the myth that the only companies using Amazon Connect ...

Encapsulating 52 weeks' worth of news into one end-of-the-year recap is rarely so easy as it is this year. The year's biggest story was the still-unsettled return to office (RTO) debate. On one side, ...

Virtual and augmented reality is livening up the collaboration space, and it’s about time. A look back at some of the key trends in POTS, Gen AI security and workplace collaboration, as well as some ...