As mobile/cellular services become commoditized and coverage improves, enterprises should do the following: Stop providing guest WiFi – I wrote about this a few weeks ago as seen here. Stop paying $40 ...

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Also, Amazon Ads announces an SQL generator, CallTower acquired Inoria, and Logitech partners with NVIDIA and Inworld AI.

Also, Amazon Ads announces an SQL generator, CallTower acquired Inoria, and Logitech partners with NVIDIA and Inworld AI.

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The world’s largest technology show, GITEX Global, was recently held in Dubai. As was the previous case, Avaya invited a handful of analysts to be part of the 200,000 attendees to see the nearly 200 ...

Zoom held its annual Zoomtopia event October 3-4, 2023, and announced a slew of products and updates. Our coverage includes: In addition, Snom Americas introduced the Snom M500, a DECT phone system ...

It is important for the contract to be looked at by someone who understands the technology, the services being purchased and what may be negotiated ...

Raj Gajwani (Gajwani): I can give you my opinion about whether [AI] agents will fully replace customer service, augment it or expand it, but in truth, I'm speculating, and everybody is speculating.One ...

The modern digital workplace is transforming how organizations operate, communicate, and collaborate. This new reality means everyone is connected, no matter where they are in the world. The ...

Reports Want AI Agents? Upgrade Your Tech Stack Newly published research from Tray.ai reveals that 42% of surveyed enterprises plan to build over 100 AI agent prototypes and 68% are budgeting $500,000 ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: some of the news out of AWS re:Invent ...