A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

Paint a target on Myanmar, pledge more info-sharing to get the job done A group established by six Asian nations to fight ...

Also in this week's blotter, University Heights police are investigating a man's claim that another motorist pointed a gun at ...

A woman from Massachusetts has been sentenced after pleading guilty to her role in a tech support scam, the New Hampshire ...

B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...

Expedia is one of the leading online travel agencies that help millions of travelers book flights, hotels, car rentals, and ...

The city of Detroit is collaborating with its partners to make it easier for residents to access tech support.

Researchers and startup founders are rushing to develop and deploy drones, sensors and satellite imagery analysis that they ...

Spirit Airlines is known for its affordable fares and no-frills flying experience. However, like any airline, you may find ...