Crucial Conversations for Mastering Dialogue teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics. By learning how to speak and ...

Crucial Conversations is a one-day program that teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. Please note: There is a cost of $300 associated with ...

At that moment, you know you’re about to have a crucial conversation ... sent me a review copy of an updated edition. The authors make some “audacious claims” for what this book can help ...