Long hours and constant distractions are making work life increasingly stressful. Here’s how employers can reduce the burden.

Dr. Tracy Brower writes about happiness and the future of work. The world is more digital every day ... In the midst of it all, we must create great employee experiences. And the time for ...

In their analysis, the researchers explored potential underlying psychological, technological and organizational factors that may influence ways in which employees experience digital workplace job ...

Microsoft’s intranet solution, SharePoint, is already available to your organisation through your current M365 licenses.

A paper titled "Generative AI at Work" in the Quarterly Journal of Economics shows customer service workers using artificial intelligence assistance become more productive and work faster. The effects ...

Product and service quality and end-user experience are the two pillars through which you  differentiate yourself  from ...

Companies are investing heavily in digital tools to streamline human resource management, shifting away from traditional methods.

The company is a Gartner client, and Gartner’s digital employee experience market research ... procurement and other teams whose work depends on reliable information. “Some of the tools ...

Notably, 38% of small businesses don’t use digital tools for recruitment ... and productive work environment for all employees. Employee experience is increasingly central to HR, focusing ...

CMSWire's research library provides current insights across customer experience, digital experience, contact center practices, customer data platforms, digital experience platforms, customer ...