These skies were too friendly. A passenger purposefully sat in the wrong air chair, setting off a chain reaction of seat switching that threw the cabin’s composition off-kilter.
Frequent fliers are outraged after a passenger described an experience with an 'entitled' traveler using a seat's entertainment features and storage on a recent trip. A Delta Airlines passenger ...
Delta, United, American and Southwest generated about $8 billion in profit on $200 billion in revenue last year, but the airlines all lost money flying passengers.