Under-fire former Masterchef host Greg Wallace has responded to angry customers who complained about his healthy lifestyle ...

That's when you'll want to file a consumer complaint. But as anyone who's spent mind-numbing hours on a call with a customer service representative can attest, sometimes that strategy doesn't help ...

This is a free, impartial service for communications consumers. It will investigate customer complaints and its decision is binding, so BT would have to pay up if it found in your favour.

Barclays has paid out over £2,000 to a customer who repeatedly complained staff had misgendered them. The customer, who identifies as female, but asked no titles or pronouns be used to address them, ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...

Jeff Bezos And The Customer Service Call Despite metrics indicating wait times below 60 seconds, customer complaints painted a different picture. In response, Bezos took a direct approach. He went ...

PERSISTENTLY poor services are causing customer complaints on the Tanzania Electric Supply Co. (TANESCO) especially its ...