I write about the economics of AI. Working in a call center is no walk in the park. Agents deal with a constant influx of calls, often from frustrated or distressed customers, while juggling the ...
A Japan-based call center is open in Las Vegas. tele-net Group, headquartered in Japan, and tele-net America, opened its ...
If you’re after versatile and reliable call center software, our research suggests RingCentral Contact Center is the best option out there. It offers a range of advanced features, including ...
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